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MR BIGG’S RAISES THE BAR IN CUSTOMER EXPERIENCE DELIVERY


Mr Bigg’s, the Quick Service Restaurants (QSR) being run by UAC Restaurants Limited is raising the bar of
Customer’s lifestyle experience and excitement, as it has gone ahead to activate more contemporary
restaurants in Lagos and other states.
Mr Bigg’s launched its model restaurant at Northwest Filing Station at VGC, Lagos in a grand event which
took place in July, this year.


The store which houses both Mr Bigg’s and Debonairs Pizza counters is exquisitely designed with great
interior finishing, which is an embodiment of taste, class and convenience, with wooden wall features,
suspended pendants lightings, floral arrangements and wall paintings, all conveying a strong desire to
offer their customers high level of class and comfort.

With ample space in the downstairs and upstairs lobby which offers the coziest setting, it’s tastefully
finished with comfortable and relaxable sitting options in loosed seats, bunks and timber bench seats.
The kids play area also offers the perfect fun experience for children.


The vibrancy of the model restaurant is seen in all of Mr Bigg’s new outlets in different parts of the
country including Challenge in Ibadan, Onisha, Owerri, Idiroko and outlets in Amuwo Odofin, Ijeshatedo
and Abule Egba in Lagos State.
The new outlets, according to Mrs Ethel Mba, Marketing Manager, UAC Restaurants, depicts excellence,
offering a wide variety of meals ranging from local to continental dishes, which according to her, is the
heritage of Mr Bigg’s.

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Many customers who have visited the new restaurants are impressed and excited with the excellent
service experience which they say largely addresses their eating needs.
Mr Bigg’s, with over 75 restaurants in Nigeria, is a response to consumers’ need for quick, fresh and
tasty meals as they become increasingly busy and less time for cooking.


Mr Bigg’s specialties include Meat pie, Scotch egg, Doughnut, Peppered and Barbeque Marinated
Chicken, Celebration cakes and different types of confectionaries, while Nigeria delicacies include soups
like Efo riro, Edikiakong, Fisherman Soup etc.


While the customers are excited by this new development, Mr Bigg’s Management has expressed
commitment to passionately drive the business objective of growing and sustaining a positive image for
the brand and building consumer loyalty.

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